Terms of Service

1. Introduction Welcome to TriNet Global Innovations. By using our website and services, you agree to comply with and be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.
2. Services Provided
   • Scope: We provide outsourced call center services, including inbound and outbound call handling, technical support, sales support, and multichannel engagement.
   • Modifications: We reserve the right to modify or discontinue our services at any time, with or without notice.

3. User Responsibilities
   • Account Security: You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
   • Prohibited Activities: You agree not to use our services for any illegal or unauthorized purposes. This includes, but is not limited to, sending unsolicited communications, engaging in fraudulent activities, or violating intellectual property rights.

4. Payment and Billing
   • Fees: Our services are subject to the fees outlined in your service agreement. Payments are due as specified in your agreement.
   • Billing: We may bill you for services on a monthly or periodic basis. You are responsible for providing accurate billing information and ensuring timely payment.

5. Confidentiality
   • Client Information: We will protect the confidentiality of your information and use it only as necessary to provide our services. We will not disclose your information to third parties except as outlined in our Privacy Policy.

6. Limitation of Liability
   • Disclaimer: Our services are provided on an “as-is” and “as-available” basis. We make no warranties or representations regarding the quality, reliability, or suitability of our services.
   • Liability: To the fullest extent permitted by law, we are not liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

7. Termination
   • Termination by Us: We may terminate or suspend your access to our services if you breach these Terms of Service or for any other reason deemed necessary.
   • Termination by You: You may terminate your use of our services by providing written notice to us. Any outstanding fees or charges will remain due and payable.

8. Governing Law
   • These Terms of Service are governed by and construed in accordance with the laws of the Philippines. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in the Philippines.

9. Changes to Terms
   • We may update these Terms of Service from time to time. Any changes will be posted on our website with an updated effective date. Your continued use of our services constitutes acceptance of the revised terms.

10. Contact Us

If you have any questions about these Terms of Service or our services, please contact us at info@trinetglobalinnovations.com or +44 (077) 2433 3080